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Handling emotionally complex and structurally challenging mediations in legal-malpractice cases

  • Marketing Resolution PO box 632 Marsing, Idaho United States (map)

Thursday, January 22, 2026

8 am Pacific / 11 am Eastern

Register Here

Our special guest this week, Anne Thompson, Chief Claims Officer at Lawyers' Mutual

will present on:

Handling emotionally complex and structurally challenging mediations in legal-malpractice cases

These mediations aren’t like typical tort claims or commercial disputes. They involve layers of emotion, identity, ethics, and insurance dynamics that can make the process feel volatile, unpredictable, and deeply personal.


We’re going to explore why these cases are different, how the parties approach them, and what mediators can do to guide them toward productive resolution.

When you’re thinking about where to donate, please consider supporting FoodShare of Ventura County

Register Here

Our presenter:

Anne L. Thompson is the Chief Claims Officer for Lawyers’ Mutual Insurance Company. Ms. Thompson leads the claims department overseeing litigation and pre-litigation strategy and legal analysis of duty, breach, causation and damages in defense of claims. She is also responsible for the evaluation of coverage concerns regarding policyholder tenders. She participates in mediation and settlement negotiations on behalf of policyholders. Ms. Thompson provides hotline assistance with ethical issues or concerns from policyholders.

Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com, moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com), and Program Coordinator, David Shraga (www.DavidShraga.com).

This worldwide conversation will be like nothing else.  Join in!  Share, learn, have fun, and raise money for food banks.

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January 15

Effectively Representing Clients in Family Mediation

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January 29

Litigation Funding and Mediation