Thursday, June 12th
8 a.m PST| 11 a.m EST
Our special guest this week, Grace Hanson will Present on:
Leading with AI: How a Technology-First Approach can Transform the Claims Process
Why This Program Matters to You
Handling claims can feel like coordinating a relay race without a clear baton pass. Each handoff risks delays, miscommunications, and frustration—both for your team and your clients. AI is like upgrading from flip phones to smartphones: it doesn’t just speed up what you’re already doing; it unlocks entirely new ways to connect, predict, and decide. When you adopt a technology-first mindset, you’re not merely adding another tool; you’re redesigning how you approach every claim, from intake to settlement.
When you’re thinking about where to donate, please consider supporting Second Harvest
Our presenter:
Grace Hanson is a global leader in data-driven insurance claims management. As a five-time CCO, she has helmed claims operations for industry-leading insurers across multiple international markets. An early adopter and champion of data analytics and AI/ML within the claims ecosystem, Hanson previously founded Seagull Cognition, an AI insurtech startup and was named a 2015 Digital Insurance Honoree. Now co-founder and CEO of Elysian, an AI-native, tech-enabled insurance claims handler combining deep claims expertise with cutting-edge AI, Hanson is leading the charge in intelligent claims processing, determined to reinvent the claims experience for adjusters, claimants, and insurers alike.
Offered by Will Work For Food, founded by Natalie Armstrong-Motin (www.HowToMarketMyMediationPractice.com and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)
This worldwide conversation will be like nothing else. Join in! Share, learn, have fun, and raise money for food banks.