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Preventing Disputes: Not Just Resolving Them

  • Marketing Resolution PO box 632 Marsing, Idaho United States (map)

Thursday, March 28th

8 a.m PST| 11 a.m EST

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Offered by Will Work For Food and moderated by Jeff Kichaven (www.JeffKichaven.com ) and Jean Lawler (www.LawlerADR.com)

This worldwide conversation will be like nothing else.  Join in!  Share, learn, have fun, and raise money for food banks.

When you’re thinking about where to donate, please consider supporting Food 4 Kids

Our special guest this week, Joan Stearns Johnsen, will Present on:


Preventing Disputes: Not Just Resolving Them

Deals fail for reasons having nothing to do with the merits of the deal. Often, these deals fail because of a breakdown in trust and in communication between those individuals responsible for implementation of that deal. When trust breaks down it is challenging if not impossible to navigate ordinary and inevitable changes in circumstances and other myriad issues that arise during the extended life of a deal. Why not focus on those people who implement policy and procedures on behalf of their organizations and on the interpersonal relationship between those individuals? The skill set well known to mediators is powerful and malleable. With greater focus on better communication, skilled and collaborative negotiation, and cultural competence, companies can navigate conflict and avoid disputes and litigation leading to more business purpose. Mediators can help.

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Joan Stearns Johnsen, FCIArb, CEDR Accredited, IMI Certified teaches negotiation, mediation, and arbitration at the University of Florida Levin College of Law where she is also the Director of the Law School’s Institute for Dispute Resolution. In addition to her teaching, Joan is has over thirty years’ experience as a practicing arbitrator and mediator. Joan is on the arbitration and mediation panels of the American Arbitration Association, FINRA, CPR, the National Futures Association, the New York Supreme Court, Commercial Division, NAM, The American Health Law Association, and Resolute Systems. 

Joan is a frequent speaker and trainer on best practices in negotiation, mediation, and arbitration. Among those for whom she has conducted trainings is The American Trucking Associations, the International Institute for Conflict Prevention and Resolution, the US Commerce Department, and the National Council of State Boards of Nursing. Joan has published numerous articles and papers on these subjects and has a law review article forthcoming in the law review of the University of Massachusetts School of Law.

Her legal practice experience includes as Assistant Counsel for what was formerly Smith Barney, Inc. and is now Morgan Stanley, as the Associate General Counsel for the former Commodity Exchange, Inc., now a designated market of the CME Group, both in New York city, and as an enforcement attorney for the Commodity Futures Trading Commission in Washington, D.C. Joan is active in the Dispute Resolution Community. She is a past Chair of the ABA’s Section of Dispute Resolution, on the Counsel of CPR, Senior Vice Chair of the Mediation Committee of the International Bar Association, and a Board Member of the Miami International Arbitration Society. Joan is the 2022 recipient of the International Institute for Conflict Prevention and Resolution (“CPR”) James P. Groton Award for Outstanding Leadership in Dispute Prevention.

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March 21

Split the Pie: How to Negotiate without being a Jerk

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April 4

Successful Strategies In Mediations with Insurance Coverage Issues